Cookie policy


Howtank, a French “SAS" (simplified joint-stock company) with a share capital of 128,676 Euro. Registered in the Paris Trades and Companies Register under number 754 013 365, VAT number FR 10 754 013 365. Head office located at 24 Rue de Clichy, 75009 Paris, France.

We use tracking devices and cookies enabling us to optimise our services (used on the website) and also cookies essential for providing our service (to allow you to join your community or ask the community a question, via the live chat).

Howtank does not use tracking devices or cookies for advertising purposes.

A cookie is a small text file which can be placed on your terminal when you use a website. A cookie file enables the issuer to identify the terminal on which it is saved, throughout the validity or recording time of this cookie.

“Cookies” is a broad term which covers all tracking devices placed and/or read, for example when viewing a website, reading an email, installing or using software or a mobile application.

Some cookies are essential in order to use a website; others make it possible to create browsing statistics, optimise the website and customise the content displayed.

A cookie does not enable the user to be personally identified; however it does save information related to your computer's browsing on the Website, like the pages you have visited, the date and the time.

Here we present you with the different types of cookies used on our interfaces.

1.The cookies used on the website (area in which you browse without being connected to your howtank account).

We use Google Analytics cookies to measure the traffic on our website. These cookies do not collect personal data.

There are three types:

These cookies can be configured directly in your browser as follows:

For Microsoft Internet Explorer

For Mozilla Firefox

In Google Chrome

In Safari

This cookie allows us to remember your choice regarding the placement of cookies when you use your website.

2.Technical cookies used when you log in to your howtank account

These cookies last as long as your session. They are needed for operating the Service. Without them, nothing can be accessed.

These cookies do not collect any personal data :

This cookie last 14 days. During this period, you do not have to enter your login and password again to access the service, if you haven't logged out:

3.The technical cookies placed when using our chat widget on a partner brand's website

The technical cookies placed when using our chat widget on a partner brand's website

These cookies last as long as your session and are essential for the chat service to function.

These are the cookies used:

These cookies last for 13 months. When you choose to reduce the size of the chat window on a partner brand's website, with each new visit we display it to you this way for 13 months, unless you change it yourself:

For more information on cookies and tracking devices, you can visit the CNIL website: